Customer calls
They use the same business number you already advertise.
AI receptionist
Never let a missed call become a missed customer
Your phone rings as normal. If you're busy and can't answer, your AI receptionist can step in, speak naturally with the caller, answer questions and collect the information you need to follow up.
How it works
Your normal phone setup—without the missed opportunity
No complicated replacement phone system. We connect the unanswered-call journey and configure the receptionist around your business.
Your phone rings
You and your team always have the opportunity to answer first.
You can't answer
After your chosen number of rings, the call is forwarded automatically.
AI handles it
It answers questions and asks the relevant follow-up questions.
You get the enquiry
Receive the caller's details, summary, transcript and key information.
Customer calls → Your phone rings → No answer → AI receptionist → Enquiry sent to you
Hear it in action
Listen to three example customer calls
Hear how the receptionist changes its questions and conversation for different businesses. Each example uses fictional customer details.
Plumber
A customer reports an active leak. The receptionist checks urgency, gathers the location and prepares a useful callback summary.
Optician
A new patient asks for an eye test. The receptionist collects their details and preferred appointment time without giving medical advice.
Landscaper
A homeowner requests a garden redesign quote. The receptionist gathers the project, location, timing and callback details.
More than voicemail
A real conversation—not “leave a message after the beep”
Customers can explain what they need naturally. The receptionist understands the conversation and follows the enquiry instructions we build for you.
💬
Talk naturally
Callers can describe their problem, ask questions and respond just as they would with a receptionist.
🧠
Knows your business
Configured with your services, hours, service areas, FAQs, policies and approved pricing guidance.
📋
Captures useful details
Names, numbers, locations, booking requests, symptoms, urgency and other information relevant to the call.
✉️
Sends clear summaries
Get an email, transcript and structured summary instead of an unexplained missed-call notification.
🔗
Connects to your systems
Enquiries can be routed to email, a CRM, webhook or another compatible business system.
🛟
Handles uncertainty safely
If the answer is not in its approved information, it can take the caller's details for your team instead of guessing.
Built around your calls
It collects what your business actually needs
A plumber, garage and computer repair shop need different information. We configure the questions and call logic around your real enquiries.
For a plumber
- Name and telephone number
- Location and plumbing issue
- When it started and urgency
- Preferred callback details
For a garage
- Customer and vehicle details
- Registration and make/model
- Fault symptoms
- Booking request
For computer repair
- Device type and model
- Problem and symptoms
- When the fault started
- Repair or upgrade request
Connect the next step
Your enquiry can go wherever your team needs it
The call does not have to end as a transcript sitting in another dashboard. Depending on the tools your business uses, we can connect the useful information to the next step in your workflow.
✉️
Email summaries
Send the caller's name, contact details, reason for calling and a concise summary directly to the right inbox.
🗂️
CRM enquiries
Create or update a contact, add the call notes and place the enquiry into the correct stage of a compatible CRM.
📅
Booking systems
Check availability, request an appointment or create a booking when the software and business rules allow a reliable integration.
🔔
Team notifications
Alert the right person through email or another connected channel, with urgent calls highlighted for faster attention.
⚙️
Custom workflows
Use webhooks and automation tools to route structured call information into job, support or follow-up processes.
🧭
The right setup for you
Not every business needs every integration. We assess your existing tools and recommend the simplest useful solution.
Talk to our specialists and find the best solution for your business. We'll look at your phone setup, the calls you receive and what should happen after each enquiry.
Discuss my setupSee exactly why they called
From “1 missed call” to a useful job enquiry
Before you call back, you can already know who the customer is, what happened, where they are and how urgent the job may be.
New enquiry
- Customer
- Sarah Jones
- Telephone
- 07700 123456
- Enquiry
- Water leaking through kitchen ceiling
- Location
- Swindon
- Started
- Approximately one hour ago
- Request
- Urgent callback
Simple monthly pricing
Pay for the calls you need covered
Your AI receptionist is there for the calls you cannot answer, without the cost of employing someone to sit beside the phone all day.
Starter
£29/month
100 AI call minutes included.
- Business-specific AI receptionist
- Existing-number support
- Enquiry capture
- Call summaries and transcripts
Business
£49/month
250 AI call minutes included.
- Everything in Starter
- Larger monthly allowance
- Ideal for regular enquiries
- Customer detail extraction
Pro
£79/month
500 AI call minutes included.
- Everything in Business
- Higher missed-call volume
- Structured enquiry details
- Never cut off at the allowance
One-off setup from £99. Additional usage is 25p per AI minute. We configure, connect, test and adjust everything before launch.
Frequently asked questions
What businesses usually ask
Do I need to change my telephone number?
No. In most setups, you can continue using your existing business number.
Will my phone still ring?
Yes. Your phone rings normally first and the AI only answers if you do not.
Does it know about my business?
Yes. We configure it using your approved services, opening hours, policies, FAQs and enquiry instructions.
Can I see what was said?
Yes. AI-handled calls can generate a transcript, summary and extracted customer details.
What if it does not know the answer?
It can take the caller's details and pass the enquiry to you rather than making up an answer.
Can it make appointments?
Booking integrations may be possible depending on the booking software you use. We will check compatibility during setup.
Start capturing the calls you're missing
Tell us about your business and the calls you receive. We'll reply within 48 hours and explain the best setup for you.